Responsible Gaming

L89 92 Responsible Gaming — A Safe & Healthy Gaming Experience

Gaming is for fun — not for stress. At l89 92, we believe every player deserves a healthy and responsible gaming experience. Our tools and guidelines put you in complete control of how you play.

18+ Age Limit
24/7 Support Services
100% Voluntary Controls
Free Counselling Services
🛡️

Important Warning

Online gaming is for entertainment purposes only. Never play with money meant for bills, debt repayments, or daily expenses. If you feel gaming is getting out of your control, seek help immediately. l89 92 is always here for you.

Key Features of Responsible Gaming

L89 92 has put in place multiple effective measures to safeguard every player's well-being and safety.

Set Budget Limit

Set your own monthly, weekly, or daily spending limit for gaming. Once a limit is in place, it cannot be exceeded — your gaming budget stays entirely in your hands.

Time Control System

Set your own daily gaming time limit. Once the limit is reached, l89 92 will automatically send you a notification to help you maintain a healthy life balance.

Self-Exclusion Benefits

If you feel you need a break, you can suspend your account for a set period — anywhere from 1 week to permanently. This decision takes effect immediately.

Set a Loss Limit

Gaming stops automatically once you have lost a set amount. This protects you from losing more money in the heat of the moment and helps ensure your financial safety.

Gaming History Review

Review your complete gaming history at any time — how long you played, how much you won, or how much you lost. Understanding your own habits makes it much easier to make the right decisions.

24/7 Support Services

Reach out to our expert team any time you need help. There's no shame in talking about gaming addiction or emotional stress — we're always here for you.

1 What is responsible gaming and why does it matter?

Responsible Gaming It means treating gaming as a healthy form of entertainment — where you remain fully aware and in control of your time and money. l89 92 believes every player deserves a healthy balance between family, work, health, and leisure.

Online gaming can be a fun and exciting experience. However, when gaming becomes a source of stress, anxiety, or financial difficulty rather than enjoyment, it is time to take notice. Responsible Gaming Policy at l89 92 Ensuring our platform always stays within the boundaries of responsible entertainment.

Research shows that playing with conscious limits makes the experience more enjoyable. Players who game in a planned, mindful way report greater long-term satisfaction and are far less likely to face financial difficulties. Set your gaming limits today and enjoy responsibly.

Keep in Mind

Gaming is about having fun, not making money. Every game outcome depends entirely on chance — no strategy can guarantee a win.

2 Recognise the Signs of Problem Gaming

Be honest with yourself. If you notice any of the following signs, it's time to take action.

Can you answer "Yes" to all of these questions?

Playing more to try to recover lost money?
Feeling restless or irritable when you try to stop gaming?
Hiding your gaming from family or friends?
Is gaming affecting your work, studies, or relationships?
Playing with money meant for bills or essential expenses?
Spending more time or money on gaming than you planned?
If the answer is "Yes"

Don't panic — this is a solvable problem. Use l89 92's self-exclusion or limit-setting features, and get in touch with our support team.

3 Responsible Gaming Tools at l89 92

l89 92 The platform offers you a range of powerful control tools, giving you full freedom to manage your own gaming experience.

💰

Deposit Limit

Set daily, weekly, or monthly deposit limits.

⏱️

Session Limit

Set a limit on how long you can play in a single session.

📉

Loss Limit

Set the maximum amount in BDT you can lose before the game stops.

🔔

Reality Check

Automatic reminders are sent after a set period of time.

🚪

Cooling-Off

Take a break for 1 day to 6 weeks.

🔒

Permanent Exclusion

Close your account on a long-term or permanent basis.

How to Use

All these tools are available under the "Account Settings" section once you log in. Reducing a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period.

4 Self-Exclusion Process — Step by Step

Self-exclusion is the most powerful responsible gaming tool available. If you feel you need a break, follow the steps below.

1

Log In to Your Account

First, log in to your l89 92 account and click on the profile menu in the top right corner.

2

Open the Responsible Gaming Section

Select the "Responsible Gaming" option in Settings.

3

Choose Your Self-Exclusion Period

Choose the duration that suits you — 1 week, 1 month, 6 months, or permanently.

4

Confirm

Confirm your decision. It will take effect immediately and a confirmation email will be sent to you.

All promotional emails and bonus offers will be suspended during self-exclusion. During this period, l89 92 will not encourage you to return to gaming in any way.

5 Tips for Healthy Gaming Habits

Follow these simple guidelines to build healthy gaming habits. l89 92 Wants every player to live a happy and healthy life.

Do's

  • Always set a firm budget before you start playing and stick to it strictly.
  • Keep your daily gaming time limited — ideally no more than 1–2 hours.
  • Take regular breaks — rest for at least 5 minutes every 30 minutes.
  • Keep gaming separate from family, friends, and hobbies — it should never replace real life.
  • If you're feeling down or stressed, pause and think before you start gaming.
  • Keep a level head when you win, and stay calm when you lose.

Don't Do This

  • Never play with borrowed money or funds taken on credit.
  • Never chase losses by playing more to "win back" what you've lost — it's dangerous.
  • Do not play while drunk or emotionally distressed.
  • Do not give children or teenagers access to your account.
  • Never treat gaming as a source of income — it is entertainment only.

6 Minor Protection Policy

l89 92 Strictly provides services to users aged 18 and above only. We have implemented various technical and procedural measures to keep minors away from gaming.

  • Age verification is mandatory during registration.
  • A national ID or birth certificate may be requested in cases of doubt.
  • If a minor is found to have opened an account, that account will be closed immediately.
  • Parents and guardians can contact us at any time — we will act promptly.
Advice for Parents & Guardians

Use parental control software to manage online gaming at home. Monitor your child's internet usage and have open conversations with them about the risks of online gaming.

7 FAQ

For time-limited self-exclusion, your account can be reactivated once the period expires. However, permanent self-exclusion cannot be reversed. Please contact our support team for any changes.

Yes, reducing your deposit limit takes effect immediately. However, increasing the limit requires a 24-hour waiting period, which helps prevent impulsive decisions.

Reach out directly to the l89 92 support team — we will connect you with a professional counsellor. You can also speak with a mental health specialist or a trusted family member.

Cooling-Off is a short-term break (1 day to 6 weeks) that ends automatically when the period expires. Self-Exclusion is a longer-term measure (6 months to permanent) and is intended for more serious situations.

Talk to them calmly and without judgement. Let the l89 92 support team know — we also provide assistance to family members. Acknowledging the problem is the first step toward solving it.
🛡️

Play safe, play happy!

L89 92 is always here for you. Enjoy gaming responsibly and stay protected by our world-class safety framework.

বাংলা